OnStar’s Family Link tracking package launching in mid-April (updated: hands-on)

| April 23, 2012

Looks like OnStar’s in the end ready to go live with the Family Link program it was talking up greatest summer. The service, which lets kindred members track vehicles for the vulgar, low price of $3.99 (steady top of an existing OnStar parcel), is set to begin a phased rollout nearest month. Family Link revolves around two earliest, similarly named features: Vehicle Locate and Vehicle Location Alert. The primitive lets concerned relatives view the excipient’s location on a map and the approve sends an alert at a chosen spell, letting the vehicle’s location subsist known via text or email. The at the head roll out will be open to single out subscribers in April, with more invitations hitting in June and a greater amount of complete rollout later in the year.

We went hands-on with the service at an OnStar demo in New York City, tracking vehicles in both New Jersey and Detroit. Family Link was adroit to locate a connected truck in Detroit in a entire five seconds, zeroing in on the vehicle’s precise location at OnStar HQ in Michigan (account: we had tracked another vehicle in New Jersey a not many minutes before — that time with a roughly 20 support delay). It’s not designed concerning constant tracking — you won’t perceive the car icon moving down the map as you drive — but it appears to subsist an excellent solution for keeping tabs attached your kids as they drive OnStar-equipped vehicles. We furthermore took a look at those clever text vehicle location alerts, that OnStar have a mind push directly to any mobile motto or email address at user-selected intervals. Jump out of the reach of the break to see our hands-steady with both Family Link components.

OnStar Family Link hands-adhering

Zach Honig contributed to this detail.

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Connected Families Can Rely forward OnStar

OnStar today announced the cast of Family Link, a new utility that will allow subscribers to stay akin to their loved ones when driving every OnStar-equipped vehicle.

Family Link is one optional service that includes two elucidation features:
Vehicle Locate: Subscribers can log onto the Family Link website to explore a map with the vehicle’s situation at any time.
Vehicle Location Alert: Subscribers be possible to set up email or text message notifications to let them know the marking out the limits of their loved one’s medium. They can choose the day, time and frequency of the alerts.

Family Link is OnStar’s before anything else a la carte service. Subscribers be possible to add it to any existing OnStar bale for $3.99 per month.

“For again than 16 years, OnStar has developed and enhanced our duty by listening to our customers,” uttered OnStar Vice President of Subscriber Services, Joanne Finnorn. “They make mention of us how they use technology and which they want it to do. Last year, we had greater degree than 4,500 subscribers test the Family Link office and they told us it provides them stillness of mind by staying connected to their parents and children when they’re on the way.”

Family Link begins a phased expatiate in mid-April with select subscribers invited to sign up. More subscribers devise receive an invitation in June. The benefit will roll out to all U.S. customers throughout the year.

Access to the Family Link website requires one OnStar user name and password. Only the subscriber with access can locate a vehicle or give alerts.

To use Vehicle Locate, subscribers log onto the Family Link website and plough the deep to the Vehicles tab and tick on Locate. Once the vehicle has been located, the medium’s icon will be shown adhering the map. Additional location details be able to be seen by hovering over the vehicle.

To set up a Location Alert, subscribers log forward to the Family Link website and course to the Alerts tab and beat on Add Alert. The subscriber be possible to request the day of week and time to welcome an alert, as well as notice preference: text, email or both. Location Alerts testament include the address the vehicle is parsimonious as well as the date and time.

“OnStar continues to unroll because we spend time listening to our subscribers in this way that we can develop new technologies and applications that find their needs,” said Finnorn. “Family Link is the end of OnStar turning what they imagine into a disunion they can use.”


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